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Frequently Asked Questions (FAQ)
Check our FAQ below. If you have any further questions or need assistance, please do not hesitate to contact our customer service team per info@awake-shop.com. We are always here to help and provide support.
Order, payment & delivery
How long does the shipping take?
Deliveries to EU countries typically arrive within 3 to 7 business days. While we strive for timely delivery, we cannot guarantee specific arrival times as we rely on an external delivery service.
You can track your shipment using the track & trace information we provide once your package has been shipped. While delivery times are usually accurate, there may be occasional delays.
If several days pass and you notice there is no progress in the track & trace, please don’t hesitate to contact us at info@awake-shop.com.
Country | Shipping Time |
Austria | 3 – 4 workdays |
Belgium | 1 – 2 workdays |
Bulgaria | 3 – 7 workdays |
Croatia | 3 – 7 workdays |
Czech Republic | 2 – 5 workdays |
Denmark | 3 – 4 workdays |
Estonia | 2 – 4 workdays |
Finland | 3 – 4 workdays |
France | 2 – 3 workdays |
Germany | 2 – 3 workdays |
Greece | 2 – 4 workdays |
Hungary | 2 – 4 workdays |
Ireland | 4 – 6 workdays |
Italy | 3 – 4 workdays |
Latvia | 2 – 5 workdays |
Lithuania | 2 – 5 workdays |
Luxembourg | 2 – 3 workdays |
Netherlands | 1 – 2 workdays |
Poland | 3 – 4 workdays |
Portugal | 3 – 4 workdays |
Romania | 3 – 4 workdays |
Slovakia | 3 – 5 workdays |
Slovenia | 3 – 5 workdays |
Spain | 3 – 4 workdays |
Sweden | 3 – 4 workdays |
United Kingdom | 4 – 5 workdays |
Switzerland | 4 – 5 workdays |
Cyprus | 7 – 9 workdays |
Malta | 7 – 9 workdays |
All islands (Canary Islands, Madeira, Mallorca, Ibiza, and Menorca but also islands like Corsica and Sassari, etc) | 7 – 9 workdays |
All other countries outside of the EU | 7 – 9 workdays |
Which countries do you deliver to?
We offer daily shipping to all EU countries. If you don’t see your country listed at checkout, please contact us directly, as we may still be able to ship to your location.
Are packages delivered discreetly?
We offer discreet packaging — nothing on the package shows what’s inside:
- Packaging without company logos or recognizable branding
- Neutral shipping labels with no specific product mentions
- No indication of the contents on the outside of the package
Note: If you prefer not to have your name on the package, please leave a note at checkout (after entering your contact and address details). We advise against this, as it may appear suspicious and increase the risk of the package being seized. Which means that if this happens, we won’t cover the cost of a new delivery.
Do you provide a delivery guarantee?
Yes we do, so no need to worry about your package arriving – our 100% money-back guarantee ensures fully protected, risk-free shipping. In the rare case that your package is intercepted, we’ll send a replacement or refund your full purchase amount.
Note: Our EU delivery guarantee does not apply to Malta, Cyprus and the Canary Islands. Additionally, it does not apply if you choose not to have your name on the package (on default this is not the case, but you can leave a note at the checkout if you don’t want this), as this increases the risk of the package being stopped or confiscated.
How about shipping during the holidays?
During the holidays, our shipping partners experience a high volume of packages. This can result in delays, especially with international deliveries. We do everything we can to ensure that you receive your package as quickly as possible.
How can I track my order?
Once your order has been processed and handed over to the delivery service (PostNL), you will receive a separate email (subject starting with “Track & Trace added to your Awake order”). This email will contain the tracking details so you can follow your package’s journey.
What payment options are available?
Proceed to checkout to see all payment options. You can also scroll down to view the different payment methods.
My payment card was declined, what should I do?
If your card is declined, don’t worry! You can try the following options:
- Use a different card to complete your payment.
- Choose another payment method available at checkout.
For a reliable alternative, you can select Direct Bank Transfer. This method always works, and the payment will be received in our account within 1-4 working days. Once we receive your payment, we’ll send you a confirmation email and ship your order.
If you want your order to be processed faster, simply reply to your order confirmation email with proof of your bank transfer (e.g., a screenshot or PDF).
Safety, health and legality
How are your products legal?
Our products comply with local regulations where we operate. Psilocybin truffles are completely legal in the Netherlands and can be shipped across the EU thanks to the “Mutual Recognition of Goods Act”. This legislation enables the legal transport of goods across EU borders from one member state where the product is legal to another, regardless of local laws regarding the product.
Is it safe for me?
Safety & Risk profile of psilocybin truffles
Research conducted by the National Institute for Public Health and the Environment (RIVM) in the Netherlands has confirmed that psilocybin truffles pose minimal risk.
Moreover, an increasing number of scientific studies highlight that psilocybin has significant potential to support mental health, enhance emotional well-being, and promote personal growth.
Medical disclaimer
Do not use this product in the following situations:
- Medical Condition: Individuals with a history of mental health issues such as psychosis should refrain from use.
- Medication: Avoid using this product in combination with medication such as SSRI’s, antipsychotics, sedatives, stimulants, and blood pressure medication. Always consult a doctor if in doubt.
- Pregnancy and Breastfeeding: Avoid use during pregnancy and breastfeeding due to potential risks to the baby.
- Minors: Use is prohibited under the age of 18.
- Combining with other substances: Combining psilocybin with alcohol, cannabis, or other drugs can intensify the effects and increase risks of adverse reactions.
If you’re unsure whether use is responsible for you, always consult a medical professional first.
Is psilocybin suitable for individuals with ADHD, depression, PTSD, or anxiety/panic?
Psilocybin has shown promising potential in addressing various mental health challenges, including ADHD, depression, PTSD, and anxiety. However, its suitability depends on the individual and how it is used:
ADHD: Psilocybin, particularly in microdoses, has been reported by individuals with ADHD to help improve focus, emotional regulation, and introspection. Some find it to be more effective than conventional medications, though clinical studies are still limited.
Depression: Clinical trials have demonstrated psilocybin’s remarkable potential in alleviating symptoms of depression, including treatment-resistant depression. It helps promote neuroplasticity and emotional breakthroughs, often leading to long-lasting relief.
PTSD: While research is in early stages, psilocybin-assisted therapy has shown promise in helping individuals process and release traumatic experiences, potentially reducing symptoms of PTSD.
Anxiety/Panic: Psilocybin has been used effectively to reduce anxiety, particularly in therapeutic settings. However, it may amplify feelings of anxiety or panic if used in high doses or in an unsuitable environment. A calm, supportive setting is essential to minimize these risks.
Important Note: While psilocybin may offer benefits for these conditions, it is not a one-size-fits-all solution. It should be approached with caution and, ideally, under the guidance of a healthcare professional or therapist, particularly for those with a history of severe mental health conditions or medication use. Always start with a low dose and ensure a safe, supportive environment.
Product info
Magic truffles | What are magic truffels and how does it work?
Magic truffles are underground sclerotia that contain psilocybin, a natural psychedelic. When consumed, psilocybin converts to psilocin in the body, altering perception and mood. They can promote creative thinking, introspection, and a sense of interconnectedness. Unlike microdosing, which is typically integrated into daily routines, magic truffles are often used for recreational purposes, providing users with profound psychedelic experiences.
Magic truffles | What are the recommended beginner dosages?
Please note that portions vary per person, weight, gender and other elements. You can find more information in our Magic Truffles guide:
Magic truffles | How often should I dose for optimal effects over a longer time?
For experiences with magic truffles, it’s recommended to ‘space out’ and take some time between sessions. Here are some concise guidelines:
Time between dosing: Aim for at least 2-4 weeks between sessions to prevent tolerance.
Reflect: After each session, take time to reflect and process the experience.
Listen to Your Body: Adjust the frequency based on your personal sensitivity and response to the truffles.
Overall, prioritize quality and meaningfulness of each experience over frequency to maintain safety and maximize benefits.
If you’re looking to dose on a more frequent base, microdosing might be something for you.
Magic truffles | Which side effects can occur?
Besides the many benefits of magic truffles, it also can have some possible side effects:
Nausea and Stomach Discomfort: Some users may feel queasy or experience an upset stomach after consuming magic truffles.
Headaches: Occasional headaches may occur during or after the effects wear off.
Increased Heart Rate: A rise in heart rate and blood pressure can be noticed, especially at higher doses.
Anxiety or Paranoia: Some people may feel anxious, particularly in stressful environments or at high doses.
Visual Distortions and Hallucinations: Typical, but if unexpected or intense, they can be disorienting.
Confusion or Disorientation: A sense of confusion or disconnection may be felt as perception shifts.
Fatigue: Post-experience fatigue or sleepiness can occur as the effects fade.
Recommendations for Managing Side Effects:
Stay Calm and Comfortable: Ensure you’re in a safe, familiar environment and reassure yourself that the effects are temporary.
Hydrate and Rest: Drink water and relax if you feel nauseous or fatigued.
Eat Light Snacks: Having something small and light to eat may help with nausea or stomach issues.
Seek Support: Have a trusted friend nearby who can provide reassurance.
Lower the Dose Next Time: If the experience was too intense, reduce the dosage in future sessions.
Avoid Mixing Substances: Mixing with other substances can amplify side effects and make them unpredictable.
If symptoms persist or are particularly troubling, then we advise to gain advice from a healthcare provider.
Magic truffles | What are the differences between the different types of magic truffles you sell?
The yield of a magic mushroom grow kit depends on the specific strain and growing conditions. Typically, you can expect to harvest between 40 to 100 grams (per ‘flush’ / harvest) of fresh magic mushrooms from a well-maintained grow kit. The exact amount will vary, and with optimal care and patience, it’s possible to achieve multiple (3+) harvests “flushes” from the same kit. Ranging from 120 up to 360+ grams.
Each truffle variety has unique effects. Some may provide a mellow and introspective experience, while others could offer a more energetic or visual journey. Strength and onset also vary between strains.
Characterising effects of the truffles we sell:
Mexicana Truffles
Key Effects: Gentle, uplifting, and often induces feelings of happiness.
Strength: 2/5 (perfect for beginners)
Atlantis Truffles
Key Effects: Known for enhanced colors, visual hallucinations, and creative thinking.
Strength: 4/5
Hollandia Truffles
Key Effects: Very potent effects, with profound insights and strong visual distortions
Strength: 5/5 (perfect for experienced users)
Microdosing magic truffles | What is microdosing and how does it work?
Microdosing involves taking very small doses of psychedelics (such as magic truffles) to boost creativity, focus, and energy without intense psychoactive effects. The idea is to take a tiny fraction of a normal dose, allowing you to experience the benefits with the ‘trip’ effects. This method is often integrated into daily routines to enhance productivity and well-being.
Microdosing magic truffles | What are the recommended beginner dosages?
Beginners should start with a small dose, typically 0.1 to 0.3 grams of dried product. This means you can use 1 or half portion of our microdosing products. Track your reactions and adjust accordingly with a logbook.
Please note, that doses vary per person, weight and sensitivity. We therefore advise you to read our guidelines from our Microdosing guide.
Microdosing magic truffles | How long should I microdose for optimal effects?
It is recommended to microdose for at least 4 to 6 weeks for optimal effect. This typically involves 3 to 4 strips, depending on the protocol you follow. It’s common to take a break of +/- 4 weeks after 8 weeks of microdosing.
Microdosing magic truffles | Which side effects can occur?
Besides the many benefits of microdosing, it also can have some possible side effects:
• Fatigue
Some people experience more fatigue. It is quite possible that this is due to the extra impressions or the more active lifestyle that microdosing provides for them.
• Slight nausea
Nausea-like people experience a slight nausea. Sometimes it helps to take a little ginger so that this feeling disappears quickly.
• Tolerance
Tolerance may occur for some time. This means that your body is used to the effects. Therefore, it is important to stop microdosing after a period of 2 months. You then take a break of +/- 4 weeks before continuing.
• Hallucinations
Color blind people can suffer from hallucinations and ‘after images’. This happens just very rarely.
• Challenges in changes
Changes in your consciousness and sensitivity can lead to experienced challenges.
• Transpiration (sweat)
Some people sweat a bit if they microdose. This is not dangerous.
Microdosing magic truffles | How frequent should I microdose for optimal effects?
The Fadiman protocol is a common approach for someone starting with microdosing: dose every third day (1 day on, 2 days off). A more advanced protocol is the Stamets protocol, where you take a dose for the first 4 days, followed by no dose on days 5, 6, and 7. After that, you can repeat the cycle. Of course, many other protocols can be devised (you can find plenty of inspiration online), and it ultimately comes down to personal preference. Discover what works best for you.
Magic Mushrooms Grow Kit | What is a magic mushroom grow kit and how does it work?
A magic mushroom grow kit is a simple way to cultivate magic mushrooms at home. It includes pre-colonized substrate, requiring only a warm (18-28 degrees), and humid environment (thanks to the included plastic bag) for the mushrooms to grow.
Magic Mushrooms Grow Kit | How (long) to store the harvest of a magic mushrooms grow kit?
Make sure to store the harvest in a cool place, specifically in a refrigerator. The harvest is only good for a few days. However, when you dry the mushrooms, they can be stored for 2-3 months. In our Magic Mushrooms Grow Kit Guide, we explain exactly how to carry out the drying process.
Magic Mushrooms Grow Kit | How much does a magic mushrooms grow kit provide?
The yield of a magic mushroom grow kit depends on the specific strain and growing conditions. Typically, you can expect to harvest between 40 to 100 grams (per ‘flush’ / harvest) of fresh magic mushrooms from a well-maintained grow kit. The exact amount will vary, and with optimal care and patience, it’s possible to achieve multiple (3+) harvests “flushes” from the same kit. Ranging from 120 up to 360+ grams.
How (long) to store (microdosing) magic truffles?
Our truffles are vacuum-sealed in plastic packaging to extend their shelf life and maintain freshness. Magic truffles can be stored for 2-3 months when kept cool in the refrigerator. Once opened, they remain at their best quality for one week. As time progresses, their quality may decrease.
What is the difference between magic truffles and magic mushrooms?
Magic truffles develop underground, forming at the base of certain mushrooms. Due to their subterranean growth, they typically have a rubbery texture and resemble small nodules. On the other hand, magic mushrooms, commonly known as shrooms, are the above-ground fruiting bodies of specific mushroom species. Both truffles and mushrooms contain similar psychoactive compounds.
Since magic truffles grow beneath the surface and receive less light exposure, they generally have lower levels of psilocybin compared to magic mushrooms. As a result, a higher dosage of magic truffles is often required to achieve effects comparable to those of magic mushrooms. Both substances produce effects such as visual distortions, enhanced sensory perception, and altered states of consciousness. However, the intensity and duration of the experience can vary between the two. Magic truffles are often considered milder and have a shorter duration of effects compared to magic mushrooms, which may be more appealing to individuals who are new to psychedelics and seeking a gentler introduction.