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Privacy Policy

Responsible Entity:

Awake-shop.com is responsible for the processing of personal data as outlined in this privacy statement.

Contact Information:

Website: www.awake-shop.com

Email: info@awake-shop.com

Personal Data Processed:

Awake-shop.com processes personal data which you have provided to us or that we have obtained through your use of our services. The types of personal data we process include:

  • First and last name
  • Address data
  • Phone number
  • Email address
  • Other personal data provided by you (e.g., through creating a profile on our website, during correspondence and calls)
  • Information about your activities on our website
  • Internet browser and device type

Processing of Special and/or Sensitive Personal Data:

We do not intentionally collect data from website visitors under 16 years old without parental or guardian consent. As we cannot verify the age of our visitors, we encourage parents to participate in their children’s online activities to prevent data collection without parental consent. If you believe we have inadvertently collected such information, please contact us at info@awake-shop.com to request its deletion.

Purposes for Processing Personal Data:

Awake-shop.com processes your personal data for various purposes:

  • To process your payment
  • To send newsletters and/or advertising material
  • To enable account creation
  • To deliver goods and services
  • To analyze and improve our website and tailor our products and services to your preferences
  • To track your browsing behavior across multiple websites to customize our offerings

Data Retention Period:

We retain your personal data no longer than necessary to fulfill the purposes for which it was collected, with a standard retention period of 12 months.

Sharing Personal Data with Third Parties:

Personal data is only shared with third parties when necessary for fulfilling our contractual obligations with you or to comply with legal requirements. 

Cookies and Similar Technologies:

Awake-shop.com employs functional, analytical, and tracking cookies to enhance site functionality, remember your settings, optimize website performance, and monitor your browsing behavior to provide targeted content and advertisements. You were informed about our use of these technologies during your first visit, where we also sought your consent.

Managing Cookies:

You can refuse cookies by adjusting your browser settings to prevent cookie storage, and you can also delete previously stored information via your browser settings.

Rights Regarding Your Data:

You have the right to:

  • View, correct, or delete your personal data
  • Withdraw consent for data processing
  • Object to our processing of your data
  • Request data portability (i.e., transfer of your data to another party)

Requests for access, correction, deletion, or data transfer can be directed to info@awake-shop.com. Please include a copy of your ID with sensitive information blacked out (photo, MRZ, passport number, BSN) for verification.

Complaints:

Should you have complaints regarding the handling of your data, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via this link: Dutch Data Protection Authority

Data Security:

Awake-shop.com is committed to protecting your data. We take appropriate technical and organizational measures to prevent data misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you suspect any misuse or insecure data handling, please contact us immediately at info@awake-shop.com.

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